Problem Solving is the cognitive process of navigating obstacles, diagnosing the underlying causes of a challenge, and designing an actionable, practical solution. It combines critical and creative thinking and is widely considered one of the most essential soft skills for success in both daily life and the workplace.
At its core, problem solving is about moving from an initial “problem state” to a desired “goal state”. It is less about immediately “fixing” a symptom, and more about understanding the root cause to ensure the problem does not recur. What is Problem Solving? Steps, Process & Techniques – ASQ
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